FAQ for LogPlot8

What operating systems does LogPlot8 support?

LogPlot8 should install, license, and run properly in Windows 7, Windows 8, and Windows 10. It is available with both 64-bit and 32-bit versions. The 64-bit version supports longer logs and faster processing, and requires a 64-bit version of Windows.

What types of licenses are available for LogPlot?

LogPlot8 is offered with the following license types:

  • Single license can be installed onto a single computer. It is activated with a code specific to that computer, issued by RockWare. The license can be transferred to a new computer or different user by following the transfer instructions listed below on this FAQ page.  Single licenses cannot be accessed across a network and are not a shared license type. This license can be upgraded to a Network license by paying the difference in price.
  • Network license is a shared license type. Any potential user may install LogPlot on their local computer. A separate License Manager program is installed on a server or other network computer and activated for X number of concurrent users. When a person launches LogPlot on their local machine, it looks to the License Manager to see if a seat is available and, if so, it will start. The License Manager can be configured to permit users to borrow a license when not connected to the network (e.g. in the field) for up to 60 days. Additional seats can be added by paying the difference in price.
  • Classroom license is offered to academic institutions at a highly discounted price and is comprised of a Single license (typically for the instructor) and a Network license (for the lab).

How do I install and activate my LogPlot8 license?

If you purchase a license for LogPlot, you will receive an email from our fulfillment desk with the “registration number” for your license. Keep this – you’ll need it to activate your license.

LogPlot8 installs as a demo. You can download the installer from the main LogPlot page on our website. Save the installer file to your computer, then run it to install the software. The trial version is fully-functional for 2 weeks.

If you purchased a Single or Annual license, a machine-specific “Unlocking Code” is used to convert the time-limited demo to the full version. You can request your Unlocking Code via the RockWare Customer Portal or our Registration Form. (See the LogPlot Licensing page for details.)

If you purchased a Network license, your administrator will need to download, install, and activate the separate RockWare Network License Administrator on a server or other network computer. Contact us with questions using the form to the right. Users can install the LogPlot demo on their local computer as described above and connect to the license manager. (See the LogPlot Licensing page for details.)

How do I unlock / remove my LogPlot8 license?

Visit the LogPlot Licensing page for quick videos which show how to activate and remove Single and Network licenses for LogPlot8.

How do I transfer my LogPlot8 Single license to a different computer?

This is a 3-step process: removing the licensing from the original machine, installing the program on your new computer, and unlocking the license on the new computer. See also: LogPlot Licensing.

LogPlot8

1. Remove the license from the original computer:

  • Start LogPlot8.
  • Select Help | Change Licensing.
  • Click in the Remove Licensing radio button and click Change.
  • Click Yes when prompted to confirm the operation.
  • Right-click / Copy or write down the Uninstall Number which is displayed.

2. Install LogPlot8 onto your new computer:

  • Visit the Product Updates page to download the latest installation program. (Or, if your license’s maintenance has expired and you are not eligible for the latest revision, you can download the installer for an older build from the Archives Page.)
  • Run the installation to install LogPlot.
  • Start the program and click the Set Up Licensing button (or choose Help | Change Licensing).
  • Select LogPlot Single as the license type.
  • Right-click / Copy the new Installation Number displayed here – you’ll need this below.

3. Request your new unlocking code by visiting either:

  • The RockWare Customer Portal for real-time generation of your code. In the Portal you can create a new account or log in using your existing account.
    • Locate the license you are transferring and click the Unlock button.
    • Choose Transfer to a Different Computer as the Unlock Type.
    • Enter the new Installation Number, the Uninstall Number from the previous computer, the end user name and email.
    • Click the Unlock Software button, and the Unlocking Code should be displayed on the screen.
    • Click the button to the right to copy this long code, and paste it into the Unlocking Code prompt in LogPlot.
  • The Registration Page for email reply.
    • You’ll need to supply your contact information, your license Registration Number, the new Installation Number, and the Uninstall Code from the previous computer.
    • We will reply by email with the new unlocking code.

How do I transfer my LogPlot8 Network license to a new server?

This is a 3-step process: removing the licensing from the original RockWare Network License Administrator program, installing the License Administrator on your new server, and unlocking the license on the new server. See also: LogPlot Licensing.

LogPlot8 Network License

1. Remove the license from the original server:

  • Start the RockWare Network License Administrator program on that server or computer.
  • Click on the name of the license you wish to remove in order to select it.
  • Select the Licensing | Remove a License menu option.
  • Click OK to confirm the removal.
  • Write down (or right-click/copy and paste into Notepad) the Uninstall Code which is displayed – you’ll need that in a minute.

2. Install the RockWare Network License Administrator onto your new server or network computer:

  • Contact RockWare Support for a download link for the Network Administrator installer.
  • Install the software on the new server and launch it.
  • Select the Licensing | Generate a License Request menu option.
  • Set the Product to LogPlot8.
  • Enter your license registration number and your company name into the requested prompts.
  • Click the Get Install Number button.
  • Write down (or right-click/copy and paste into Notepad) the Installation Number which is generated. You will need this momentarily.

3. Request your new unlocking code by visiting either:

  • the RockWare Customer Portal for real-time generation of your code. In the Portal you can create a new account or log in using your existing account.
    • Once you’re in the Portal, locate the license you are transferring and click the Unlock button.
    • Choose Transfer to a Different Computer as the Unlock Type.
    • Enter the new Installation Number, the Uninstall Number from the previous server, the end user name and email.
    • Click the Unlock Software button. The Unlocking Code should be displayed on the screen.
    • Click the button to the right to copy this long code.
    • Back at the RockWare Network License Administrator, paste the Unlocking Code into the Unlocking Code prompt.
      (If you need to get back to the Licensing window, click on the name of the Pending license in the Administrator console and select Licensing | Activate License.)
    • When you have pasted in the Unlocking Code, click the Activate License button.
  • the Register and Unlock Software form for email reply.
    • You’ll need to supply your contact information, your license Registration Number, the new Installation Number, and the Uninstall Code from the previous server.
    • We will reply by email with the new unlocking code.

How do I transfer my LogPlot7 Single license to a new computer?

This is a 3-step process: removing the licensing from the original machine, installing the program on your new computer, and unlocking the license on the new computer.

LogPlot7

1. Remove the license from the original computer:

  • Start LogPlot7 on the original computer.
  • Select Help | Change Licensing.
  • If prompted, click the Run Licensing button, and click OK to allow Windows to run the licensing program.
  • Click through the License Agreement.
  • In the Licensing Options window, click in the Remove radio button and click Continue.
  • Click Yes when prompted to confirm the operation.
  • Write down the Status Code which is displayed.

2. Install LogPlot7 onto your new computer:

  • Visit the LogPlot Product Updates page.
  • Scroll down to the LogPlot7 heading.
  • Click the Download LogPlot7 button.
  • Save the installer file to your computer.
  • When the download is complete, run the installation to install LogPlot7.
  • Start the program.
  • Read the license agreement, and click the “I accept” box if you accept the terms.
  • On the Licensing screen, choose End User and Single User, and click Continue. (BE SURE you are logged into the computer under the End User’s Windows profile.)
  • On the next “Welcome to LogPlot” screen, click the Unlock Trial Version button.
  • Right-click/copy the Installation Number displayed there – you’ll need this below.

3. Request your new unlocking code by visiting the Registration Page.

  • You’ll need to supply your contact information, your license Registration Number, the new Installation Number, and the Status Code from the previous computer.
  • We will reply by email with the new unlocking code.

Can I plot long, continuous logs using LogPlot?

Yes. Using LogPlot, you can plot paginated single-sheet or multi-page logs, with any combination of headers and footers on each page. You can also plot continuous logs to plotters or fanfold paper printers which have a Windows-supported driver and which support banner printing.

Why should I keep my maintenance up to date?

Maintenance is offered for Single and Network licenses for LogPlot. New licenses and upgrades to LogPlot8 include one year of maintenance. Maintenance includes the support options listed on our support page, as well as 30 minutes of phone support, software updates and bug fixes, and new version upgrades.

After the expiration of the 12 month period, maintenance can be renewed for a fee. If you choose NOT to renew, you are still able to use the software, however:

  • You will not be able to use a revision than is newer than your maintenance expiration date – no new features or bug fixes. (If you would like an idea of how many enhancements we have made to the program, check out the LogPlot Revisions listing.)
  • Upgrades from LogPlot8 to new versions are only offered under this maintenance plan and cannot be purchased separately. If maintenance has lapsed, you need to pay the lapsed maintenance plus the maintenance renewal to get back on the plan.

For more details please refer to our Maintenance Policy.

How is borehole data stored in LogPlot8?

LogPlot data is stored in text “.ldat8” files — typically with one LDAT8 file per boring or well. LogPlot 8 will also load RockWorks SQLite database records.

See the LogPlot Data Editor page for more information.

Can I create my own rock/soil symbols in LogPlot?

Yes. LogPlot installs with an extensive library of rock/soil symbols (or “patterns”), which are linked to an extensive list of lithology and well construction terms (or “keywords” such as “sand”, “argillaceous limestone”, etc.). You can create new pattern designs and keywords very easily, and delete the designs and terms you don’t use. Once you’ve come up with your own list of keywords and patterns, your files can be saved and shared with others who use the software.

Can I import and display LAS data using LogPlot 8?

Yes – The Data Editor’s LAS import tool reads LAS (Log ASCII Standard) files, version 1.2 – 2 for import into the Data Editor. You can import single curves or many from the LAS file.

What options do I have when plotting geophysical data as curves in LogPlot?

LogPlot allows the user to define curve line type, fill type and symbol type in the Log Designer. You can plot curves using a linear or logarithmic scale, and also have several choices for curve wrapping. Additionally, LogPlot has a cross-plot curve column type that will fill in the space between two curves when they intersect. Another option is to adjust the horizontal scale of a curve so that it changes with depth.

Can I show nested wells in a single well construction diagram in LogPlot?

Yes, the “offset” field in the well construction window allows you to offset items to the right of left of the center of the column. This gives you the ability to put as many casings as you want within a single bore.

What is the difference between RockWorks and LogPlot?

LogPlot’s sole purpose is creating logs: It generates individual well/boring logs with almost unlimited flexibility in log layout, with detailed headers, footers, and any combination of data columns. You can create the graphic log at any vertical scale and print to single-sheet or continuous printers. If you need detailed individual logs, LogPlot is the way to go.

RockWorks creates more simplified logs, designed for display in cross sections and fence diagrams, and as a launching point for project-wide data interpolation and display. Logs are just a small part of what RockWorks does.

RockWorks and LogPlot can share data, so they work nicely together. They are purchased separately.

Where can I get more information about LogPlot?

Here are some resources which might be of help:

Contact our support staff if you have specific questions or would like to schedule a demonstration.