FAQ for AqQA

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How do I install and activate my AqQA license?

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If you purchase a license for AqQA, you will receive an email from our fulfillment desk with the “registration number” for your license. Keep this – you’ll need it to activate your license.

AqQA installs as a demo. You can download the installer from the main AqQA page on our website. Save the installer file to your computer, then run it to install the software. The trial version is fully-functional for 2 weeks.

If you purchased a Single license, a machine-specific “Unlocking Code” is used to convert the time-limited demo to the full version. You can request your Unlocking Code via the RockWare Customer Portal or our Registration Form. (See the AqQA Licensing page for details.)

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How do I transfer my AqQA license to a different computer?

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This is a 2-step process: removing the licensing from the original machine, and unlocking the license on the new computer. Note that these steps pertain to AqQA version 1.5 and higher.

1. Remove the license from the original computer: Start up AqQA. Click on the Help menu and select AqQA Licensing. Click in the Remove Licensing button and click Change. Click Yes when prompted to confirm the operation. Write down the Uninstall Code that is displayed.

2. Install AqQA onto your new computer. (Visit the AqQA product page to download the latest installation program.) Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

See AqQA Licensing for details.

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Is there any documentation for AqQA?

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Yes – visit the AqQA Documentation page to view or download a PDF manual.

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