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RockWare
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Support > FAQ 

FAQ for RockWorks17

Here are some of the frequently asked questions about the RockWorks17 program.  If you don't find your question listed here, you might also visit our Support Forum, or send us an email and we'll be happy to answer your question.

Does RockWorks17 run in Windows 7, 8 or 10?

What are the different types of licenses available?

How do I choose which feature level to buy?

Why should I keep my maintenance up to date?

How do I unlock my RockWorks Single license?

How do I remove my RockWorks Single license?

How do I unlock my RockWorks Network license?

How do I remove my RockWorks Network license?

How do I transfer my RockWorks license to a different computer?

Is RockWorks industry-specific?

Can I use my RockWorks16 projects in RockWorks17?

How is the borehole data stored in RockWorks?

Can I use my RockWorks15 projects in RockWorks17?

Can I create cross-sections in RockWorks?

Does RockWorks do 3D modeling and visualization?

What is the difference between RockWorks and LogPlot?

Is RockWorks compatible with ArcGIS?


Does RockWorks run in Windows 7 or Windows 8? How about Windows 10?

RockWorks17 should install, license, and run properly in Windows 7, Windows 8, and Windows 10.  It is available as a 64-bit program and requires a 64-bit version of Windows. There is also a 32-bit version of RockWorks17 if you don't have a 64-bit machine. Previous versions of RockWorks should also run fine, with a few restrictions (such as help messages). 


What are the different types of licenses available for RockWorks?

RockWorks17 is offered with the following license types:

  • A Single license can be installed onto a single computer. It is activated with a code specific to that computer, issued by RockWare. The license can be transferred to a new computer or different user by following the transfer instructions listed below on this FAQ page. This license can be upgraded to a different license type or feature level by paying the difference in price.
     
  • An Annual license can be installed onto a single computer. It is activated with a code specific to that computer, issued by RockWare and valid for 1 year. When the year is completed, the software reverts to "free" mode. The license can be renewed by paying the Annual fee again at the current pricing.  The license can be transferred to a new computer or different user by following the transfer instructions listed below on this FAQ page. This license cannot be upgraded to a different license type or feature level within the license year.
     
  • A Network license is a shared license type. Any potential user may install RockWorks on their local computer. A separate License Manager program is installed on a server or other network computer and activated for X number of concurrent users. When a person launches RockWorks on their local machine, it looks to the License Manager to see if a seat is available and, if so, it will start. The License Manager can be configured to permit users to borrow a license when not connected to the network (e.g. in the field) for up to 60 days. Multiple seats must be at the same feature level. Additional seats can be added by paying the difference in price. 
     
  • A Classroom license is offered to academic institutions at a highly discounted price and is comprised of a Single license and a Network license.

RockWorks17 is also available with more feature levels so that you can purchase just the tools you need.  Please visit our Feature Levels page for more information.


How do I choose which level of RockWorks to buy (Basic, Standard, or Advanced)?

All three levels include the Utilities portion of the program: the row-and-column datasheet and all of its tools for mapping XYZ data, modeling XYZG points, creating stereonets and rose diagrams, creating Piper, Stiff, and Durov plots, and much MUCH more. This is the general RockWorks "toolbox."

 
All three levels also include the Borehole Manager and its local database for storing and managing borehole-based data.  Here is where the levels apply:
  • With Basic, the borehole processing tools are limited to borehole location maps, 2D and 3D strip logs, and striplog profiles and cross sections.  Simple correlation panels are offered for Stratigraphy, I-Data, and P-Data in 2D section diagrams, but otherwise the borehole visualization is limited to observed data - no modeling.
     
  • With Standard, you get all of the modeling tools for the subsurface data offered in the Lithology, Stratigraphy, I-Data, T-Data, P-Data, Fractures, Aquifers, and Vectors menus, and all of the 2D and 3D diagrams and maps these menus contain.
     
  • With Advanced, you can connect to a SQL-Server database on a network, run RCL scripts to automate program processes, apply 3D faults to surface and solid models. You also have access to the RockWare GIS Link, to the tools in the well Production menu, and can import commercial PLSS land grids,

The higher levels include all of the features of the lower ones. You can upgrade to a higher feature level by paying the difference in price. See also: Feature Levels.


Why should I keep my license maintenance up to date?

Maintenance is offered for Single and Network licenses for the RockWorks software. New purchases of and upgrades to RockWorks17 include one year of maintenance. Maintenance includes the support options listed on our support page, as well as 30 minutes of phone support, software updates and bug fixes, and new version upgrades.

After the expiration of the 12 month period, maintenance can be renewed for a fee. If you choose not to renew, you are still eligible to use the software, however:
> You will not be able to use a revision that is newer than your maintenance expiration date - no new features or bug fixes.
> Upgrades from RockWorks17 to new versions are only offered under this maintenance plan and cannot be purchased separately.

For more details please refer to our Maintenance Policy


How do I unlock my Single license for RockWorks17?

Follow the steps in this video to activate your Single license for RockWorks17. (Click on the image to play.)


How do I remove my Single license for RockWorks17?

Follow the steps in this video to remove your Single license for RockWorks17. (Click on the image to play.)


How do I unlock my Network license for RockWorks17?

Follow the steps in this video to activate your Network license for RockWorks17, in the RockWare Network License Administrator. (Click on the image to play.)


How do I remove my Network license for RockWorks17, via the RockWare Network License Administrator?

Follow the steps in this video to remove your Network license for RockWorks17, via the RockWare Network License Administrator. (Click on the image to play.)


How do I transfer my RockWorks license to a different computer?

This is a 2-step process: removing the licensing from the original machine, and unlocking the license on the new computer.

RockWorks17

1. Remove the license from the original computer (see also video above):
Start RockWorks17. Click on the Home tab and the Licensing button. Click the Change/Review Licensing button. Click in the Remove Licensing radio button and click Change. Click Yes when prompted to confirm the operation. Copy or write down the Uninstall Number which is displayed. (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks17 onto your new computer (see also video above):
Visit the Product Updates page to download the latest installation program.) Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks16

1. Remove the license from the original computer:  Start up RockWorks16.  Click on the Preferences menu and select Change/Review Licensing. Click in the Remove Licensing button and click Change.  Click Yes when prompted to confirm the operation.  Write down the Uninstall Code that is displayed.  (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks16 onto your new computer. (Visit the Product Updates page to download the latest installation program.)  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.


Is RockWorks industry-specific?

RockWorks was designed with numerous geological industries in mind: environmental, geotechnical, petroleum, and mining to name a few. It offers many generalized subsurface visualization and modeling tools, as well as some that are more industry-specific. For example, well construction diagrams may be used primarily by environmental/geotechnical users, while raster logs and the stratigraphy picker tools might be used more by those in the oil and gas industry. Shallow environmental data lends itself to lithology modeling, while deep petroleum wells will focus on stratigraphic layers. Mining users will probably enter quantitative measurements as "I-Data," while O&G users will enter geophysical measurements in the "P-Data" tabs.


Can I use my RockWorks16 projects in RockWorks17?

Yes. Even though we have changed the default local database from MDB to SDB (SQLite), you can use your RockWorks16 projects with no problem. When you open your RockWorks16 project folder in RockWorks17, a new-project wizard will start. It will copy your RockWorks16 database to this new folder, updating it to the new database type.

All of your accessory files - RwDat datasheets, RwGrd grid models, RwMod solid models, and Rw2D, Rw3D, and RwRpt graphic and report files are fully usable in RockWorks17. 


How is the borehole data stored in RockWorks?

RockWorks17 stores borehole data in a SQLite database. When you create a new project folder in the program, the "SQLite" file will be created automatically for entry/import of your borehole data. This offers a number of benefits, including improved data integrity (such as defined formations and lithology types) and powerful queries (dialog-box-based as well as SQL entries).  RockWorks also lets you choose MDB (MS Access) as your local database type if you prefer; this option can be helpful for connecting to ArcGIS.

RockWorks17 Advanced  supports  MS SQL Server databases - just map your new projects to the installed server.


Can I use my RockWorks15 projects in RockWorks17?

Yes. When you open your RockWorks15 project folder in RockWorks17, a new-project wizard will start. It will copy your RockWorks15 database to this new folder, updating it with all of the new coordinate definitions.

There is also a stand-alone program installed with RockWorks17, called "RW 15 to 17 Conversion Tool" which can update your ATD datasheets, GRD grid models, MOD solid models, and RK6 and .RW3DXML graphics generated in RockWorks15 to their corresponding RockWorks17 formats (RwDAT, RwGRD, RwMOD, Rw2D, and Rw3D) individually or in bulk.


Can I create cross sections in RockWorks?

Yes. You can create several types of cross section diagrams in RockWorks: 2D single-panel projected profiles (true orientation of the holes maintained), 2D hole-to-hole cross sections,  2D projected sections, and 3D fence diagrams.  These sections can illustrate logs only or include interpolated panels representing stratigraphy or water level surfaces, or lithology, fractures, or quantitative measurements based on interpolated solid models. 


Does RockWorks do 3D modeling and visualization?

Yes. RockWorks offers both surface modeling (XYZ values) and solid modeling (XYZG values). Single and multiple surfaces can be displayed in 3D, and stratigraphy models incorporate 3D surfaces with side panels. Solid models can be displayed in 3D as isosurfaces or with color-coded voxels.


What is the difference between RockWorks and LogPlot?

LogPlot's sole purpose is creating logs: it generates individual well/boring logs with almost unlimited flexibility in log layout, with detailed headers, footers, and any combination of data columns. You can create the graphic log at any vertical scale and print to single-sheet or continuous printers. If you need detailed individual logs, LogPlot is the way to go. 

RockWorks creates more simplified logs, designed for display in cross sections and fence diagrams, and as a launching point for project-wide data interpolation and display. Logs are just a small part of what RockWorks does.

RockWorks and LogPlot can share data, so they work nicely together. They are purchased separately.


Is RockWorks compatible with ArcGIS?

Yes, in a number of ways. (1) The RockWare GIS Link (available separately) can be used to load your RockWorks borehole data into ArcMap. It also allows you to pick section/fence locations there and transfer control back to Rockworks for diagram display. (2) 2D Shapefiles can be imported into the RockWorks 2D plotting window, enabling you to overlay ArcGIS maps over your RockWorks contours, for example. (3) The RockWorks 3D display window exports log cylinders, surfaces, isosurfaces, and fence panels as 3D shapefiles for display in ArcScene (requires the 3D Analyst extension).




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