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Support > FAQ 

FAQ for RockWorks17

Here are some of the frequently asked questions about the RockWorks17 program.  If you don't find your question listed here, you might also visit our Support Forum, or send us an email and we'll be happy to answer your question.


Does RockWorks run in Windows 7 or Windows 8? How about Windows 10?

RockWorks17 should install, license, and run properly in Windows 7, Windows 8, and Windows 10.  It is a 64-bit program and requires a 64-bit version of Windows. Previous versions of RockWorks should also run fine, with a few restrictions (such as help messages). 


What are the different types of licenses available for RockWorks?

RockWorks17 is offered with the following license types:

  • A Single license can be installed onto a single computer. It is activated with a code specific to that computer, issued by RockWare. The license can be transferred to a new computer or different user by following the transfer instructions listed below on this FAQ page. This license can be upgraded to a different license type or feature level by paying the difference in price.
     
  • An Annual license can be installed onto a single computer. It is activated with a code specific to that computer, issued by RockWare and valid for 1 year. When the year is completed, the software reverts to "free" mode. The license can be renewed by paying the Annual fee again at the current pricing.  The license can be transferred to a new computer or different user by following the transfer instructions listed below on this FAQ page. This license cannot be upgraded to a different license type or feature level within the license year.
     
  • A Network license is a shared license type. Any potential user may install RockWorks on their local computer. A separate License Manager program is installed on a server or other network computer and activated for X number of concurrent users. When a person launches RockWorks on their local machine, it looks to the License Manager to see if a seat is available and, if so, it will start. The License Manager can be configured to permit users to borrow a license when not connected to the network (e.g. in the field) for up to 60 days. Multiple seats must be at the same feature level. Additional seats can be added by paying the difference in price. 
     
  • A Classroom license is offered to academic institutions at a highly discounted price and is comprised of a Single license and a Network license.

RockWorks17 is also available with more feature levels so that you can purchase just the tools you need.  Please visit our Feature Levels page for more information.


How do I choose which level of RockWorks to buy (Basic, Standard, or Advanced)?

All three levels include the Utilities portion of the program: the row-and-column datasheet and all of its tools for mapping XYZ data, modeling XYZG points, creating stereonets and rose diagrams, creating Piper, Stiff, and Durov plots, and much MUCH more. This is the general RockWorks "toolbox."

 
All three levels also include the Borehole Manager and its local database for storing and managing borehole-based data.  Here is where the levels apply:
  • With Basic, the borehole processing tools are limited to borehole location maps, 2D and 3D strip logs, and striplog profiles and cross sections.  Simple correlation panels are offered for Stratigraphy, I-Data, and P-Data in 2D section diagrams, but otherwise the borehole visualization is limited to observed data - no modeling.
     
  • With Standard, you get all of the modeling tools for the subsurface data offered in the Lithology, Stratigraphy, I-Data, T-Data, P-Data, Fractures, Aquifers, and Vectors menus, and all of the 2D and 3D diagrams and maps these menus contain.
     
  • With Advanced, you can connect to a SQL-Server database on a network, run RCL scripts to automate program processes, apply 3D faults to surface and solid models. You also have access to the RockWare GIS Link, to the tools in the well Production menu, and can import commercial PLSS land grids,

The higher levels include all of the features of the lower ones. You can upgrade to a higher feature level by paying the difference in price. See also: Feature Levels.


How do I transfer my RockWorks license to a different computer?

This is a 2-step process: removing the licensing from the original machine, and unlocking the license on the new computer.

RockWorks17

1. Remove the license from the original computer: Start RockWorks17. Click on the Home tab and the Licensing button. Click the Change/Review Licensing button. Click in the Remove Licensing radio button and click Change. Click Yes when prompted to confirm the operation. Copy or write down the Uninstall Number which is displayed. (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks17 onto your new computer: Visit the Product Updates page to download the latest installation program.) Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks16

1. Remove the license from the original computer:  Start up RockWorks16.  Click on the Preferences menu and select Change/Review Licensing. Click in the Remove Licensing button and click Change.  Click Yes when prompted to confirm the operation.  Write down the Uninstall Code that is displayed.  (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks16 onto your new computer. (Visit the Product Updates page to download the latest installation program.)  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks15

1. Remove the license from the original computer:  Start up RockWorks15.  On the startup screen, select the Remove Licensing option and click Continue.  Click Yes when prompted to confirm the operation.  Write down the Uninstall Code that is displayed.  (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks15 onto your new computer.  (Contact RockWare Support if you need a link to download the installation program.)  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks14

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Tools | Change Licensing menu command, or run the RockWorks Licensing program (in Windows: Start | Programs | RockWare | RockWorks14 | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks14 onto your new computer (contact RockWare support for a link to download the installation program) and run it. Click the Unlock button and record the Installation Number.  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.

RockWorks2006

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Tools | Change Licensing menu command, or run the RockWorks Licensing program (Windows: Start | Programs | RockWare | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks2006 onto your new computer (contact RockWare support for a link to download the installation program) and run it.  Click on the Unlock button and record the Installation Number. Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.

RockWorks2004

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Configure | Change Licensing menu command, or run the RockWorks Licensing program (Windows: Start | Programs | RockWare | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks2004 onto your new computer (contact RockWare support for a link to download the installation program) and run it. Click on the Unlock button and record the Installation Number. Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.


Is RockWorks industry-specific?

RockWorks was designed with numerous geological industries in mind: environmental, geotechnical, petroleum, and mining to name a few. It offers many generalized subsurface visualization and modeling tools, as well as some that are more industry-specific. For example, well construction diagrams may be used primarily by environmental/geotechnical users, while raster logs and the stratigraphy picker tools might be used more by those in the oil and gas industry. Shallow environmental data lends itself to lithology modeling, while deep petroleum wells will focus on stratigraphic layers. Mining users will probably enter quantitative measurements as "I-Data," while O&G users will enter geophysical measurements in the "P-Data" tabs.


How is the borehole data stored in RockWorks?

RockWorks17 stores borehole data in a SQLite database. When you create a new project folder in the program, the "SQLite" file will be created automatically for entry/import of your borehole data. This offers a number of benefits, including improved data integrity (such as defined formations and lithology types) and powerful queries (dialog-box-based as well as SQL entries).  RockWorks also lets you choose MDB (MS Access) as your local database type if you prefer; this option can be helpful for connecting to ArcGIS.

RockWorks17 Advanced  supports  MS SQL Server databases - just map your new projects to the installed server.


Can I use my RockWorks16 projects in RockWorks17?

Yes. Even though we have changed the default local database from MDB to SDB (SQLite), you can use your RockWorks16 projects with no problem. When you open your RockWorks16 project folder in RockWorks17, a new-project wizard will start. It will copy your RockWorks16 database to this new folder, updating it to the new database type.

All of your accessory files - RwDat datasheets, RwGrd grid models, RwMod solid models, and Rw2D, Rw3D, and RwRpt graphic and report files are fully usable in RockWorks17. 


Can I use my RockWorks15 projects in RockWorks17?

Yes. When you open your RockWorks15 project folder in RockWorks17, a new-project wizard will start. It will copy your RockWorks15 database to this new folder, updating it with all of the new coordinate definitions.

There is also a stand-alone program installed with RockWorks17, called "RW 15 to 17 Conversion Tool" which can update your ATD datasheets, GRD grid models, MOD solid models, and RK6 and .RW3DXML graphics generated in RockWorks15 to their corresponding RockWorks17 formats (RwDAT, RwGRD, RwMOD, Rw2D, and Rw3D) individually or in bulk.


Can I create cross sections in RockWorks?

Yes. You can create several types of cross section diagrams in RockWorks: 2D single-panel projected profiles (true orientation of the holes maintained), 2D hole-to-hole cross sections,  2D projected sections, and 3D fence diagrams.  These sections can illustrate logs only or include interpolated panels representing stratigraphy or water level surfaces, or lithology, fractures, or quantitative measurements based on interpolated solid models. 


Does RockWorks do 3D modeling and visualization?

Yes. RockWorks offers both surface modeling (XYZ values) and solid modeling (XYZG values). Single and multiple surfaces can be displayed in 3D, and stratigraphy models incorporate 3D surfaces with side panels. Solid models can be displayed in 3D as isosurfaces or with color-coded voxels.


What is the difference between RockWorks and LogPlot?

LogPlot's sole purpose is creating logs: it generates individual well/boring logs with almost unlimited flexibility in log layout, with detailed headers, footers, and any combination of data columns. You can create the graphic log at any vertical scale and print to single-sheet or continuous printers. If you need detailed individual logs, LogPlot is the way to go. 

RockWorks creates more simplified logs, designed for display in cross sections and fence diagrams, and as a launching point for project-wide data interpolation and display. Logs are just a small part of what RockWorks does.

RockWorks and LogPlot can share data, so they work nicely together. They are purchased separately.


Is RockWorks compatible with ArcView?

Yes, in a number of ways. (1) The RockWare GIS Link (available separately) can be used to load your RockWorks borehole data into ArcMap. It also allows you to pick section/fence locations there and transfer control back to Rockworks for diagram display. (2) 2D Shapefiles can be imported into the RockWorks 2D plotting window, enabling you to overlay ArcView maps over your RockWorks contours, for example. (3) The RockWorks 3D display window exports log cylinders, surfaces, isosurfaces, and fence panels as 3D shapefiles for display in ArcScene (requires the 3D Analyst extension).




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