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RockWare
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Support > FAQ 

FAQ for RockWorks16

Here are some of the frequently asked questions about the RockWorks16 program.  If you don't find your question listed here, you might also visit our Support Forum, or send us an email and we'll be happy to answer your question.


Does RockWorks run in Windows 7 or Windows 8?

RockWorks16 should install, license, and run properly in both Windows 7 and Windows 8.  Previous versions of RockWorks should also run fine, with a few restrictions (such as help messages). 


What are the different types of licenses available for RockWorks?

RockWorks16 is offered with the following license types:

  • A Single license can be installed into a single computer.
  • A Network license is a shared license type. Users install the software on their local machines, but log into a license manager on a networked server that keeps track of how many users are accessing the software at any one time.
  • A Classroom license is offered to academic institutions at a highly discounted price and is comprised of a Single license and a Network license.

RockWorks16 is also available with more feature levels so that you can purchase just the tools you need.  Please visit our Feature Levels page for more information.


How do I transfer my RockWorks license to a different computer?

This is a 2-step process: removing the licensing from the original machine, and unlocking the license on the new computer.

RockWorks16

1. Remove the license from the original computer:  Start up RockWorks16.  Click on the Preferences menu and select Change/Review Licensing. Click in the Remove Licensing button and click Change.  Click Yes when prompted to confirm the operation.  Write down the Uninstall Code that is displayed.  (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks16 onto your new computer.  (Visit the Product Updates page to download the latest installation program.)  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks15

1. Remove the license from the original computer:  Start up RockWorks15.  On the startup screen, select the Remove Licensing option and click Continue.  Click Yes when prompted to confirm the operation.  Write down the Uninstall Code that is displayed.  (Note that if you uninstall RockWorks using the Windows Control Panel, the license removal will occur first, automatically.)

2. Install RockWorks15 onto your new computer.  (Contact RockWare Support if you need a link to download the installation program.)  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number displayed on the screen, your license Registration Number, and the Uninstall Code from above. We will reply by email with the new unlocking code.

RockWorks14

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Tools | Change Licensing menu command, or run the RockWorks Licensing program (in Windows: Start | Programs | RockWare | RockWorks14 | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks14 onto your new computer (contact RockWare support for a link to download the installation program) and run it. Click the Unlock button and record the Installation Number.  Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.

RockWorks2006

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Tools | Change Licensing menu command, or run the RockWorks Licensing program (Windows: Start | Programs | RockWare | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks2006 onto your new computer (contact RockWare support for a link to download the installation program) and run it.  Click on the Unlock button and record the Installation Number. Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.

RockWorks2004

1. Remove the license from the original computer: On the old computer, run RockWorks and choose the Configure | Change Licensing menu command, or run the RockWorks Licensing program (Windows: Start | Programs | RockWare | RockWorks Licensing). Accept the terms of the license agreement and choose the option to Remove the license from the old computer. Record the Status Code that is generated.

2. Install RockWorks2004 onto your new computer (contact RockWare support for a link to download the installation program) and run it. Click on the Unlock button and record the Installation Number. Request your new unlocking code by visiting the Registration Page and supplying the new Installation Number, your license Registration Number, and the Status Code from above. We will reply by email with the new unlocking code.


Is RockWorks industry-specific?

RockWorks was designed with numerous geological industries in mind: environmental, geotechnical, petroleum, and mining to name a few. It offers many generalized subsurface visualization and modeling tools, as well as some that are more industry-specific. For example, well construction diagrams may be used primarily by environmental/geotechnical users, while raster logs and the stratigraphy picker tools might be used more by those in the oil and gas industry. Shallow environmental data lends itself to lithology modeling, while deep petroleum wells will focus on stratigraphic layers. Mining users will probably enter quantitative measurements as "I-Data," while O&G users will enter geophysical measurements in the "P-Data" tabs.


How is the borehole data stored in RockWorks?

RockWorks16 stores borehole data in an Microsoft Access-compatible database. When you browse to a project folder, the MDB file will be created automatically. This offers a number of benefits, including improved data integrity (such as defined formations and lithology types) and powerful queries (dialog-box-based as well as SQL entries).

RockWorks16 (Level 5) supports  MS SQL Server databases - just map your new projects to the installed server.


Do I need to have Microsoft Access installed on my computer to run RockWorks?

No. Though RockWorks now stores borehole data in an Access-compatible .MDB file, you don't need to have Access installed to run RockWorks. The behind-the-scenes database components, called the Microsoft Jet Database Engine, are installed with the Windows Vista, XP, and 2000 (latest service pack) operating systems.


Can I use my RockWorks15 projects in RockWorks16?

Yes. When you open your RockWorks15 project folder in RockWorks16, a new-project wizard will start. It will copy your RockWorks15 database to this new folder, updating it with all of the new coordinate definitions.


Can I create cross sections in RockWorks?

Yes. You can create several types of cross section diagrams in RockWorks: 2D projected sections & hole to hole sections, and 3D fence diagrams.  These sections can illustrate logs only or include interpolated panels representing stratigraphy or water level surfaces, or lithology, fractures, or quantitative measurements based on interpolated solid models. 


Does RockWorks do 3D modeling and visualization?

Yes. RockWorks offers both surface modeling (XYZ values) and solid modeling (XYZG values). Single and multiple surfaces can be displayed in 3D, and stratigraphy models incorporate 3D surfaces with side panels. Solid models can be displayed in 3D as isosurfaces or with color-coded voxels.


What is the difference between RockWorks and LogPlot?

LogPlot's sole purpose is creating logs: it generates individual well/boring logs with almost unlimited flexibility in log layout, with detailed headers, footers, and any combination of data columns. You can create the graphic log at any vertical scale and print to single-sheet or continuous printers. If you need detailed individual logs, LogPlot is the way to go. 

RockWorks creates more simplified logs, designed for display in cross sections and fence diagrams, and as a launching point for project-wide data interpolation and display. Logs are just a small part of what RockWorks does.

RockWorks and LogPlot can share data, so they work nicely together, and can be purchased separately or as a bundle with a discount.


Is RockWorks compatible with ArcView?

Yes, in a number of ways. (1) The RockWare GIS Link (available separately) can be used to load your RockWorks borehole data into ArcMap. It also allows you to pick section/fence locations there and transfer control back to Rockworks for diagram display. (2) 2D Shapefiles can be imported into the RockWorks 2D plotting window, enabling you to overlay ArcView maps over your RockWorks contours, for example. (3) The RockWorks 3D display window exports log cylinders, surfaces, isosurfaces, and fence panels as 3D shapefiles for display in ArcScene (requires the 3D Analyst extension).




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