Payment methods
Clients wishing to order software can do so via one of the following methods (payment options will vary depending on the method you select):
Customer Service
Call us any time during regular business hours at 800-775-6745 (US) or + 303-278-3534, extension 2. Or send us an email.
Import Taxes
If you are outside the United States, note that payment of import taxes and duties is your responsibility. Any duties and VAT taxes due are not included in the prices posted on our websites or listed on quotes.
Order Online
You can order a product online by visiting the product’s web page and use the “Add to Cart” button for the desired item(s). All prices are in US dollars. See our full list of products.
RockWorks, LogPlot, and AqQA upgrades and maintenance can also be purchased through our Customer Portal.
Custom Quotes: If you have received a custom PDF quote from RockWare, visit our Customer Portal, enter your email and quote number, and click the Get Estimate button. Confirm the items and prices, and click Proceed to Checkout button to purchase.
Accepted methods of payment:
- Credit Card: Visa, Mastercard, American Express, Discover
Order by Phone
Call 800-775-6745 (United States Only) or +303-278-3534 (Outside United States)
Accepted methods of payment:
- Credit Card: Visa, Mastercard, American Express, Discover
- Check/Money Order: Payment must be received before orders can ship. Payment must be in US dollars.
- Purchase Order: Government and academic organizations within the US only. Copy of purchase order must be faxed to RockWare. FEIN #: 84-0953597. We don’t accept PO’s from outside the U.S.
- Bank Transfer: A $40 fee applies. Email RockWare for details.
Order by Fax
Fax to: +303-278-3534
Accepted methods of payment:
- Credit Card: Visa, Mastercard, American Express, Discover
- Check/Money Order: Payment must be received before orders can ship. Payment must be in US dollars.
- Purchase Order: Government and academic organizations within the US only. Copy of purchase order must be faxed to RockWare. FEIN #: 84-0953597. We don’t accept PO’s from outside the U.S.
- Bank Transfer: Email RockWare for wire transfer details. A $40 fee applies.