Petrasim Java Error

[Vale]

Hello,

We are experiencing a problem with Petrasim 2016.

The software is not working anymore. When we launch the software, this error message appear:

 

Quote

 

PetraSim Version: 2016.2.0523 x64
Date: 21-mar-2024 9.40.28

java.lang.NullPointerException
    at java.util.Collections.sort(Collections.java:175)
    at thunderheadeng.util.VersionUtil.buildPanel(Unknown Source)
    at petrasim.gui.PetraCheckForUpdatesDlg.init(Unknown Source)
    at thunderheadeng.util.VersionUtil$ACheckForUpdatesDlg.<init>(Unknown Source)
    at petrasim.gui.PetraCheckForUpdatesDlg.<init>(Unknown Source)
    at petrasim.gui.PetraSim$2.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:745)

 

 

As soon as we click on the Error, the software closes.

 

We understand this is a Java related problem, but we don't know how to manage it.

 

Java software installed is the latest one: Java RE Version 8 Update 401

We need to use the software for an ongoing project.

 

Any solutions?

 

Best Regards,

Vale

 

[Alison]

PetraSim v2016 is an older program that is no longer supported.  I do recall an error such as this popping up many years ago.  If you could contact us at tech@rockware.com with your licensing details, we will try to help you resolve the problem.

 

Best Regards,

Alison

 

[Vale]

37 minutes ago, Alison said:

PetraSim v2016 is an older program that is no longer supported.  I do recall an error such as this popping up many years ago.  If you could contact us at tech@rockware.com with your licensing details, we will try to help you resolve the problem.

 

Best Regards,

Alison

 

 

Thank you Alison, I'm going to contact the tech support.

 

Best regards

Vale

 

[Vale]

1 hour ago, Alison said:

PetraSim v2016 is an older program that is no longer supported.  I do recall an error such as this popping up many years ago.  If you could contact us at tech@rockware.com with your licensing details, we will try to help you resolve the problem.

 

Best Regards,

Alison

 

 

Just a quick update, the tech support solved our problem.

Thank you,

 

Vale