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Dicranurus

Cannot Open Rockworks 17

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Greetings

I have tried to create a new project in RW 17 but have started to get the following error, every time I try and Open RW17. Please help.

Thanks

RW_1.PNG

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Good morning,

 

I believe the issue that you are running into is because the folder you are currently working on is on a shared folder in OneDrive. To resolve this issue, turn off the syncing function while working with the folder, or move the project to a different non-synced folder. If you continue to have issues please let us know.

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I turned off Syncing in OneDrive, but I'm still getting the error. As I try to continue into the program and open a project I get these other errors. 

 

Thanks again.

 

Mike

 

RW_2.PNG.7e5afd6cbc3d039c7c897f1618485365.PNG

 

RW_3.PNG.101d210467d815123e6915bdbf5e4ff7.PNG

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Have you tried copying or creating the folder directly on your C drive to see if that fixes the issue? It may still be having problems because of the location of the folder on OneDrive.

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Thanks Paul

I set up a new project in the C: folder and I still get the following error as well as all the others.  I do not have any data in any projects as I'm just getting started in RockWare. All I have done is gone through the tutorials. This is a bit frustrating, but I'm wondering if I should uninstall the program and re-load it or re-set the SQL data base?. There appears to be something corrupted somewhere. I appreciate your help.

 

Mike

 

RW_4.PNG.aa0df3fed476b58d3045d12fec5c296d.PNG

RW_5.PNG

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Good morning Mike,

 

The error you are receiving is likely because your data dictionary is corrupted. I would suggest either deleting, or renaming the system folder for that project and that would let RockWorks rebuild the sql database again and see if that resolves the issue. If you receive the error again could you select Report Error / Restart and send the bug report to [email protected] so we could take a look at that as well?

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We received the bug report and found that the error was related to syncing to OneDrive. The user was able to resolve the problem by turning off syncing or moving to a different folder.

 

Tom B

RockWare Inc

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