Molly Posted December 9, 2015 Share Posted December 9, 2015 If you have the RockWorks 16 build 2015.12.9 or RockWorks 17 build 2015.10.15 installed, you may see this error displayed when you check for updates when you launch RockWorks: Ancestor for pnlDirectory not found This simply means that the program has detected a new version on our website (which we posted today) and there may be a problem with the window which displays the new-update message. This problem pertains to the check-for-updates window only and does not affect the rest of the program. You can manually download and install the RockWorks update by following these steps: 1. Click on the following link: RockWorks 17, 16 - Current and Archived Versions: https://www.rockware.com/support/rockworks-support/rockworks-downloads/rockworks-product-updates/ 2. Save the installation program to your computer. 3. When the download is complete, run the installation. Do not uninstall the existing program first. 4. When the installation is complete, launch RockWorks. Note that because the bug is with the auto-updater, you'll need to manually download this build. The auto-updater should work for future updates. Let us know if you have any questions about this. Molly Mayfield RockWare Inc (TB- edit to add Rw16 ) Link to comment Share on other sites More sharing options...
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