magma-ag Posted February 25, 2015 Share Posted February 25, 2015 Hi After the latest update to LogPlot V. 7.6.133.168 we get on one of our Windows 7 machines the following error message when compiling a log: "File access denied". The user has full write access to the folder C:\Users\Usrename\Documents\LogPlot 7\System where also a 0 KB temporary file is created when compiling a log. We already did a fresh installation of the local LogPlot installation and also reassigned the path to the network license file. Thanks Valentin Link to comment Share on other sites More sharing options...
magma-ag Posted February 27, 2015 Author Share Posted February 27, 2015 Hi Tom We get the same error for a local and a network destination path for the compiled log. Where would it if a bug report was generated? Thanks Valentin Link to comment Share on other sites More sharing options...
Molly Posted February 27, 2015 Share Posted February 27, 2015 Hi Valentin, Does your user have the ability to compile any of the data files in the C:\Users\Username\Documents\LogPlot 7\Samples folder, such as the simple "Lithology1.dat" data file compiled into the "Lithology1.ldfx" log design? Thanks Molly Mayfield RockWare Inc. Link to comment Share on other sites More sharing options...
Molly Posted February 27, 2015 Share Posted February 27, 2015 Hi Valentin, Another comment from the programmers, regarding the "create file for output..." message: "The program is only writing to memory at this point so I don't think the output file is actually the problem. It could possibly be a problem with the pattern or symbol file." Can you check the libraries that this user is set up to use, via the Options | Program Files window? Are these local, or on the network? Can the user view the pattern and/or symbol libraries via the Tools menu? Thanks Molly Mayfield RockWare Inc. Link to comment Share on other sites More sharing options...
magma-ag Posted March 5, 2015 Author Share Posted March 5, 2015 Thanks Molly. Reassigning the symbol library (on a network location) did the trick. Link to comment Share on other sites More sharing options...
Molly Posted March 5, 2015 Share Posted March 5, 2015 Excellent! Thanks for letting us know that this worked. Best regards, Molly Mayfield RockWare Inc Link to comment Share on other sites More sharing options...
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