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Molly

RockWorks Help Topics - Missing Pictures

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A user recently reported a problem with missing images in the RockWorks16 Help topics, both those embedded in the Instructions pane in the program menus, as well as those in the Help | Contents system. Instead of seeing the pictures he only saw a box with an "X".

This type of compiled html help uses Internet Explorer components to display the text and graphics. Typically, the blocking of any content is related to security settings established in IE.

The solution was to reset the user settings in Internet Explorer: Tools | Internet Options | Advanced | Reset.

Note that this process resets IE back to factory default settings so you will need to go back in to IE to enable toolbars and add-ons, privacy settings, security settings, and more (no small task).

Molly Mayfield

RockWare Inc.

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