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Molly

CopyFile Error: Unable to copy C:\...\color_names.tab

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A customer recently saw the following error when first installing/starting up RockWorks15:

CopyFile Error: Unable to copy C:\Program Files (x86)\RockWare\RockWorks15\System\color_names.tab to C:\Users\username\AppData\Local\RockWare\RockWorks15\color_names.tab

and the program would not launch, even if he clicked the OK button sequentially. The RockWorks15 AppData folders had been created, but were empty. His permissions were fine, and we couldn't figure out why there was a problem copying the files.

Eventually he solved the problem by uninstalling the program, deleting all of the RockWorks15 folders from C:\Program Files (x86)\RockWare\ and from C:\Users\username\AppData\Local\RockWare\, and then reinstalling. It worked fine this next round. Go figure.

Molly Mayfield

RockWare Inc.

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