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vsalzman

GWB 6.0.5 patch removed license file

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Hi. I just installed the GWB 6.0.5 patch on a user PC. When I try to open React, I get a message that the license file is not valid or missing. I checked the path c:\program files\gwb\license and it is indeed gone. Is there anyway to roll this back or do we need to contact Rockware for a new license file? Thanks.

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Hi. I just installed the GWB 6.0.5 patch on a user PC. When I try to open React, I get a message that the license file is not valid or missing. I checked the path c:\program files\gwb\license and it is indeed gone. Is there anyway to roll this back or do we need to contact Rockware for a new license file? Thanks.

Hello:

With the exception of classroom licenses, virtually all copies of GWB are run via a hardware lock. The message that a license file is missing simply indicates that GWB is having trouble recognizing the hardware lock.

To resolve hardware lock (dongle) issues in version 6:

- be sure the dongle is plugged in and lit up

- download and install the version 6 HASP fix tool on the GWB downloads page.

Please let me know if this does not address the issue.

Regards,

Tom Meuzelaar

RockWare, Inc.

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