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QuickSurf DX won't run, Error: "Application configuration is incorrect"

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Two customers running Windows XP SP3 have reported a problem running QuickSurf DX after installing the demo. The full error message is as follows:

"This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

The error occurred because QuickSurf DX was unable to install system files that are part of the Visual C++ run time.

Both customers are able to run QuickSurf DX after downloading the system files from Microsoft.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) vcredist_x86.exe


Download the vcredist_x86.exe file and save it to the Desktop or other known folder. Run the EXE, and reboot to insure that the new files are active. Run QuickSurf DX.


Tom B

[email protected]

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