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Some customers have reported getting an Excel error: Call rejected by callee when imported or exporting files. Possible causes include: Norton Antivirus plug-in for Microsoft Office. Unplug from the network and deactivate the plugin. Unregistered or unactivated Excel. Run Excel to register and activate it with the Windows Registry . "Automation Server Busy" if there is a dialog open in Excel or a calculation is in progress. Try again later. Regards, Tom B RockWare Inc