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Molly

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  1. Customers have recently reported errors after installing Igpet2020 for Windows. On program launch: Path Not Found 76 After clicking OK, they were then prompted to browse for various settings files. Then: Path/File access error 75 After clicking OK, this message: Press the Preferences button (next window), find a valid path to your data files, then press Save Preferences. On program close: Run-time error '76': Path Not Found The solution is quite simple. Be sure you have unzipped the IgpetFiles folder to your Documents folder, as instructed by the installation PDF. It is this IgpetFiles folder that contains the files which are needed by the program. It should contain 6 sub-folders: CMAS, Controls, Data Files, Diagrams, MIN, and PC. Be sure the IgpetFiles folder with said subfolders is not nested inside another folder. The hierarchy should be: Documents IgpetFiles CMAS Controls Data Files Diagrams MIN PC The hierarchy should NOT BE: Documents IgpetFiles IgpetFiles CMAS Controls Data Files Diagrams MIN PC Molly Mayfield RockWare Inc (thanks to KatyD who figured this out!)
  2. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website today, with the following change: Bug Fix Stored color tables in RockPlot3D Iso-Surfaces were being overwritten when the Iso-Value was changed. Note that the RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before March 2020. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Molly Mayfield RockWare Inc
  3. LogPlot8 2020.2.26

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website yesterday with the following changes: Enhancement Allow users to plot a curve with only 1 data point. This is only effective if plotting curve symbols. Bug Fix The background color for Vertical Text was not being loaded correctly in the Log Designer. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before February 2020. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
  4. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website yesterday, with the following changes: Bug Fixes The Min-Mid-Max color scheme was not grading between the Mid and Max colors.. The export to Multiple Tables would export the locations in borehole name order but the tables depending on the borehole (like Stratigraphy) would export sorted by the borehole id which may or may not be the same as the name order. The export will now export in borehole name order. Updated Network License Requirements The RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before February 2020. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Molly Mayfield RockWare Inc
  5. LogPlot8 2020.1.29

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website yesterday with the following changes: Bug Fix The setting for the footer of the last page wasn't being used when compiled for Page output. The Horizontal Line was not honoring the default setting for wavy lines or user specified wavy lines. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before January 2020. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
  6. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website today, with the following changes: Bug Fixes Eliminated the Access Violation error when dragging a RockPlot3D View node in the scene's data tree. Also improved the positioning when dropping a View node. Programs that required appending multiple 2D diagrams (e.g. Profiles with Location Maps) weren't updating the header correctly so the initial plot extents were wrong. Updated Network License Requirements The RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before January 2020. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Bon appĂ©tit! Molly Mayfield RockWare Inc
  7. Hi JuDi, I would next check how the downhole survey data are entered into the Orientation table for Well #3. Be sure it is using the same inclination format as the other wells. RockWorks accepts three different well survey formats, but all holes need to use the same format. See this help topic for information: https://help.rockware.com/rockworks17/WebHelp/data_bh_orientation.htm Also, if you are using the Striplogs | 2D | Single Log program to plot the logs individually, there are a number of settings which will affect how a deviated well will plot: 1) View Direction: Represents the direction toward which the log should be viewed. If your hole deviates toward the north, for example, and you enter 0 for the view direction, you will get a head-on view of the log, rather than a sideways view with View Direction = 90. 2) Plot Vertical: Will force an inclined or deviated well to display as vertical in the log diagram. 3) Use True Vertical Depth: Will scale the log vertically using TVD rather than measured depth. 4) Unwind: Will plot a deviated well unwound toward the right. See this help topic for more information: https://help.rockware.com/rockworks17/WebHelp/striplog_single.htm If you are displaying the logs in cross section with other logs, the display will depend on the type of diagram you are generating. Profiles always display logs projected onto the slice plane with survey orientation honored. Sections always display logs as vertical (with TVD as an option) at panel edges. Projected Sections project logs vertically onto the slice planes. Contact us by email if you are able to send us your data for review. Best regards, Molly
  8. Hi Wenli, Thanks for your posting. 1. Be sure you do not have the "Clip" option checked in the 2D Striplog options window. 2. Be sure that the TD for the borehole (Location table) is not shallower than the extents of the actual data. If you have multiple holes for which this is an issue, there is an "Adjust Total Depths" option in the Borehole Manager's Edit menu which can automatically push TD's to the depth extents of the data in bulk. See this help link for a discussion. If these do not solve the log clipping problem, it would be helpful to see the data and program settings. Contact support at rockware.com for sending these to us. Best regards, Molly Mayfield
  9. LogPlot8 2019.12.31

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website yesterday with the following changes: Bug Fix Replaced a divide by zero error with a message if there are no patterns when opening the Pattern Picker.. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before December 2019. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
  10. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website today, with the following changes: Improvement Users can now specify a margin (in percent) for the Y Axis in Profiles, Projected Sections and Sections. The default is 0 so that these diagrams will appear the same as in previous versions. The resolution of RockPlot2D maps to Google Earth has been increased. Bug Fixes Anchor Text in RockPlot2D was improperly offset from the surrounding border when the text was long. Anchor Text in RockPlot2D was plotting in the wrong location when using high vertical exaggerations and an angle other than horizontal (90) The symbol line thickness in Borehole Maps is now honored. Contour Labels in RockPlot2D weren't being drawn in exports to Google Earth. The Multi-Log map now displays correctly. The Depthbar conversion for elevations wasn't being saved to the file. The "Order By" clause was malformed when exporting I-Data, T-Data or I-Text - All tracks, no filtering. Setting the Depths datum (from where the depths are measured from Elevation or Collar) was being set after recalculating XYZ data instead of before. Saved 3D Point objects (e.g. LiDAR points) weren't being saved correctly leading to them not being displayed when reopened. Replaced a divide by zero error with a message if there are no patterns when opening the Pattern Picker. Updated Network License Requirements The RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before December 2019. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Molly Mayfield RockWare Inc
  11. LogPlot8 2019.11.26

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website yesterday with the following changes: Enhancement Ensured that the backups for Log Designs (.LDFX8) are being stored in the proper folder. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before November 2019. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
  12. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website today, with the following changes: Improvement Improved the placement and resizing of Anchor Text when plotted with vertical exaggerations greater than 1. Bug Fixes The Color Fill for the Symbol dialog in ReportWorks was on the wrong page. Very large RockPlot3D files with large amounts of text no longer cause an Access Violation when being saved. Boreholes with only 1 unit where the Stratigraphic Top is equal to the TD weren't being included in surface grids. Depthbar Elevations in 2D Logs were displaying as 0.0 when loaded from a file. Refined the placement and drawing of Anchor Text to account for Vertical Exaggeration. Updated Network License Requirements The RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before November 2019. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Molly Mayfield RockWare Inc
  13. LogPlot8 2019.10.31

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website today with the following changes: Bug Fix The symbol "<" (less than) was being converted "& lt;" for edit-text data. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before October 2019. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
  14. New versions of RockWorks17 (64- and 32-bit) were uploaded to the RockWare website today, with the following changes: New Feature Anchor Text is now used in 2D Logs and users can specify a border and fill color. Anchor Text in RockPlot2D can now be plotted at an angle. Added the ability to copy the datagrid results for the Single Well Drawdown. Right click and select Copy All or just use Ctrl+C. Bug Fixes The Convert Units option in the Striplog2D Depth bar now also converts the elevation if included. Adjusted the positioning of 2D Striplog Anchor Text. Turned off the leader lines. In RockPlot3D Continuous Color Legends were drawing the values in the wrong order. Updated Network License Requirements The RockWorks 17 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. The RockWorks Revision History has a complete list, by date, of all changes in the program. To download this build, use the Help | Check for Updates menu inside RockWorks17. Or visit our website and click on the RockWorks Free Trial tab: https://www.rockware.com/product/rockworks/#tab-product_inquire_form_1494_tab where you can download the installation program and install the new build right over the top of the existing program. (DO NOT uninstall first.) Note that you will not be able to use this new build of the program if your maintenance has expired before October 2019. Contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer/) if you would like to update your maintenance. Molly Mayfield RockWare Inc
  15. LogPlot8 2019.9.30

    New versions of LogPlot8 (32-bit and 64-bit) were uploaded to the RockWare website today with the following changes: Bug Fix CrossPlot curves with no data caused an Argument Our of Range error. Updated Network License Requirements The LogPlot 8 Network license requires version 1.09 or higher of the RockWare License Manager. Contact [email protected] for a link to the the latest version. You can also refer to the complete LogPlot revision list: https://www.rockware.com/rockworks/revisions/current_logplot_revisions.htm To download this build, use the Help | Check for Updates menu inside LogPlot8. Or visit the LogPlot Free Trial tab (https://www.rockware.com/product/logplot/) where you can download the installation program and install the new build right over the top of the existing program. (DO NOT UNINSTALL first.) Note that you will not be able to use this new build of the program if your maintenance has expired before September 2019. If you would like to renew your maintenance, contact RockWare Sales or visit our Customer Portal (https://www.rockware.com/customer) and either create a new account (new visitors) or log in with your existing account. Molly Mayfield RockWare Inc
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