To resolve this issue, after installing LogPlot8 you will need to run the LP8LicensePatch program below (i.e. first install LogPlot8 and then run the LP8LicensePatch program). Upon running the LP8LicensePatch program you should be able to open LogPlot8 without any issues.

https://www.rockware.com/support/files/Permanent/LP8LicensePatch.exe

There is no grabber capable of handling URL: (installer file)

If your maintenance is current, you can manually download the latest installer from our Product Updates page:https://www.rockware.com/support/logplot-support/logplot-downloads/logplot-product-updates/

Once you have downloaded the installer, just run it to install over the top of your current copy of the program, don't uninstall first or you'll lose your licensing.

We hope to have the issue remedied soon.

Thanks
Molly Mayfield

RockWare Inc.

I can not export or print to PDF. I have a project due today and I can not finish it with this error. The error only occurred after I installed the recent update. Please fix asap. The bug report is attached. 

bugreport.txt

Ali

I am experiencing some issue to Export log as one long PNG.

I am using the same setting used on LP7: scale 2.5 units per cm // Units per page 1 // 90 dpi, meanwhile with LP7 I was able to create a png image of the entire log (3750 m), with LP8 I got this message: The output size (1138 x 359539) is too large. Increase the scale or reduce the Pixels PerInch (DPI).

installed LogPlot 8 couple of day ago, worked with the software without problems.

This morning downloaded and installed the update and got this message

I'm new to Logplot and am jsut setting up my templates. I am getting the above error message. What does it mean?

Thanks in advance

Dan

Any thought on why it is happening? Currently running version 7.6.130.165.

Thanks

Users running XP or Server 2003 may get these errors running the current version of LogPlot 7. Download and install the Microsoft Visual C++ 2010 Redistributable Package (x86) from MIcrosoft. (http://www.microsoft.com/en-au/download/details.aspx?id=5555).

LogPlot 7.6.128.163.

Constantly get message "Unable to load [HEADER_EDIT_TEXT]". Doesn´t matter if it is a text or rectangle etc.

Thus cannot copy Header 1 setup into Header 2, for example.

We discovered that the Compile window depths and scale, and the log design's Page Setup settings were displaying very, very large numbers, thus mucking up all hopes of meaningful pagination and scaling in LogPlot.

Importantly - the Page Setup window showed mixed number formats: the printer settings at the top of the window showed numbers like "123.456.789,00" but LogPlot's page settings at the bottom of the same window (and his Windows 7 system) were using "123'456'789.00" (default for the German / Switzerland setting on his computer).

The solution: Access the Control Panel | Clock Language and Region | Region and Language window. Click the Additional Settings button to access the number format options. Click the Reset button at the bottom of the window, to reset all of the number settings back to those which are default for the language-region setting.

When LogPlot was re-launched, the Page Setup window showed sensible page dimensions, with the correct number format, and the compiling again worked.

Molly Mayfield

RockWare Inc.

I install Logplot 7 with register key, then it work correctly. After some time i uninstall it from my computer. Now i want to again install it but it require Licence Reset Code, What is Licence Reset Code.

I need Help.

Just installed logview7 on a new desktop and found the attached error message after double click the program.

It doesn't initiate at all.

have uninstalled and reinstalled already. Any ideas would be helpful.

Thanks in advance.

Nicolas

1. Try reducing the resolution of the image. Many of these images were created for use in company logo's on letterheads and other printing applications and are generally much larger than needed for computer use. Keep in mind that the printer resolution is usually no greater than 600 dpi and that an image of 300 dpi will usually have acceptable quality.

2. You can also reduce the size by reducing the color depth. At 32 bits per pixel, an image is 8 times larger than a 16 color image. Avoid the 256 color mode, since this requires the use of palettes and may show undesirable side effects.

3. Make sure that you have the latest video card driver for your computer.

Molly Mayfield

RockWare Inc.

(*You might also right-click on the Windows Start / Documents shortcut, choose Properties, and check the default My Documents folder that Windows is using.)

Molly Mayfield

RockWare Inc.

I'm working on plotting a few cross sections and am finding the most expeditious way

for me to do this is to print the sections to pdf and sending those to the plotter.

However, after installing Acrobat 9 Pro I can print a single section to pdf, then when

I try to print the next section, I trigger an error from Acrobat saying it can't find certain

document fonts or job resources.

Has anybody seen this behavior and is there something I can do to correct it?

Thanks.

It turns out the default "documents" folder for this user's account was mapped to an external drive which was no longer connected. So, instead of the usual "C:\Users\username\Documents\" path (in Vista and Windows 7), LogPlot was trying to write to a music folder in the F: drive (aka thin air).

You can determine the default Documents folder for the current user account via the Windows Registry (which is also where LogPlot gets this info). Using RegEdit, access HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders, and its Personal key.

Molly Mayfield

RockWare Inc.

We did, however, discover that PDF995 prints just fine to 160". They have a free version (with ads) or a very-low-cost licensed version.

Molly Mayfield

RockWare Inc

Note that I am able to run Google Desktop concurrently with the LogPlot Help system with no conflicts - perhaps it's a Google Desktop version issue? My Windows Vista system (in My Computer/Properties/Advanced/Performance Settings) is set up with DEP set to "Turn on DEP for essential Windows programs and services only." Higher restrictions may require listing hhlauncher.exe and robohtml.exe under the exceptions below "Turn on DEP for all programs except…"

Molly

RockWare Inc.

I set up a batch compile file, when I execute the batch compile I get

an error: "Floating Point Overflow - processing Lithology Percent"

This error does not occur when using the same files as the batch compile

but doing it manually?

Thanks

Terry W. Young

There is no systematic trait to this. It can be a box or boxes one time and text another, or some combination of any entities.

We are using the current release/build of LogPlot

Can you advise on the cause and remedy?