Each Single-User and Multiple-User/Single-Computer license of RockWorks Utilities comes with free email support.  Email support is available from 9 a.m. to 4 p.m (Mountain Standard Time), Monday - Friday, excluding standard U.S. holidays.

Send your inquiry to tech@rockware.com.  Please include:

• The name of the program that you are using (e.g. RockWorks Utilities).
• The revision of the program (e.g. 7.8.8).  In RockWorks Utilities this is typically listed in the title bar at the top of the program window.
• Your license registration number (e.g. "RWU9999")
• A thorough description of the question or problem.  ("It doesn't work" does not qualify as a thorough description.)
• Your contact information.

Each Single-User and Multiple-User/Single-Computer license of the RockWorks Utilities is offered with thirty (30) minutes of telephone support free of charge, for six months from date of purchase.  After 30 minutes or 6 months, support is $2.00 per minute ($120/hour).

Phone support is available for RockWorks Utilities from 9 a.m. to 4 p.m. (Mountain Standard Time) Mon - Fri, excluding standard U.S. holidays.  Please call 303-278-3534 to receive phone suppport for the RockWorks Utilities.  Please supply:

• The name of the program that you are using (e.g. RockWorks Utilities).
• The revision of the program (e.g. 7.8.8). In RockWorks Utilities this is typically listed in the title bar at the top of the program window.
• Your license registration number (e.g. "RWU9999")
• A thorough description of the question or problem. ("It doesn't work" does not qualify as a thorough description.)
• Your contact information. 

Rates for on-site technical sessions are negotiable.  Please call for pricing and reservations.